Accessibility statement

Last updated: October 9, 2026

Our goal

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines cover making content perceivable, operable, understandable and robust for people with a wide range of disabilities. We check new page templates against them, but we have not had a formal third-party audit, so we do not claim full conformance.

Accessibility features

Keyboard and navigation

• Every link, button, menu and search box can be reached and used with a keyboard (Tab, Shift+Tab, Enter).
• A "Skip to content" link is the first thing you reach with the Tab key. It jumps past the header straight to the main content.
• Visible focus outlines show where you are on the page when using a keyboard.
• Consistent layout: the header, main navigation, search and footer are in the same place on every page.
• Breadcrumbs at the top of each page show where you are in the site.
• A table of contents on longer guides lets you jump to any section.

Structure for screen readers

• Pages use proper headings (one H1, then H2 and H3 in order), so you can move by heading.
• Landmarks (header, navigation, main content, footer) are marked up so you can jump between them.
• Data tables have header cells so screen readers can announce rows and columns.
• Form fields, such as the search box, have labels, even where the label is visually hidden.
• Links use descriptive text that makes sense out of context.
• Pages declare their language (English) so screen readers use the right pronunciation.

Visual design

• Color contrast for body text and interactive elements is designed to meet the WCAG AA minimum ratios.
• Information is never conveyed by color alone. For example, the urgency levels in each guide's "when to get help" box have written headings ("Call 911 or go to the ER", "See a doctor within a day or two") as well as colors.
• Dark mode: the site follows your device's light or dark setting automatically.
• Text resizing and zoom: you can zoom to 200% or more, and the layout reflows to a single column on small screens without horizontal scrolling.
• Reduced motion: if you turn on "reduce motion" in your device settings, the site turns off its transition effects.

Language and content

• We write in plain English, aiming for about an 8th-grade reading level, with short sentences and medical terms explained.
• Each guide starts with a short answer, so the key points come first.
• A medical glossary explains common terms.
• The site uses very few images, and does not use video, audio, carousels, pop-ups or content that flashes.

Known limitations

• Advertisements are supplied by Google AdSense. We do not control their content, and some ads may not meet accessibility standards. Ads may appear between sections of a page, and Google labels them as ads.
• Older guides were rewritten in 2026. If you find a page with a broken structure, confusing table or missing heading, please tell us.
• Complex tables on some pages can be hard to follow on very small screens or with some screen readers. Most tables scroll sideways within their own box on small screens.

Compatibility

The site is built with standard, semantic HTML and CSS, with minimal JavaScript. The content is fully readable with JavaScript turned off. It is designed to work with current versions of major browsers (Chrome, Edge, Firefox and Safari) and common screen readers, including NVDA, JAWS, VoiceOver and TalkBack.

Report an accessibility problem

If you have trouble using any part of iSymptom, we want to know. Email info@isymptom.com with "Accessibility" in the subject line. Please include:

• The page address (URL)
• What you were trying to do and what went wrong
• The device, browser and any assistive technology you use

We aim to reply within 5 business days and to fix confirmed problems as quickly as we can. If you need information from a page in another format, tell us and we will try to help.

For other questions, see the contact page.