Emergency warning signs: when to call 911

If you think someone's life is in danger, call 911 or your local emergency number now. Do not drive yourself, and do not wait to see if it passes. This page lists the warning signs by body system so you can recognize an emergency fast.

The fastest signs to recognize

If you remember nothing else, call 911 for any of these:

Emergency responders can start treatment on the way to the hospital, and they can alert the ER before you arrive. For a heart attack or stroke, that head start saves heart and brain tissue. Do not drive yourself if you have any of these symptoms.

Heart attack

A heart attack happens when blood flow to part of the heart muscle is blocked. Treatment works best in the first hour, so call 911 rather than waiting to see if it goes away.

Classic signs

Atypical signs: women, older adults and people with diabetes

Women, adults over 65 and people with diabetes are more likely to have a heart attack without crushing chest pain. Take these seriously, especially if they are new, sudden or come on with exertion:

Nerve damage from diabetes can blunt chest pain, so a "silent" heart attack may show up only as breathlessness, sweating or tiredness.

What to do

  1. Call 911. Do not drive yourself.
  2. Chew one regular adult aspirin (325 mg) or four low-dose aspirin (81 mg each), unless you are allergic to aspirin, take a blood thinner, or have been told by a doctor not to. The 911 dispatcher can advise you.
  3. Sit down and rest. Loosen tight clothing.
  4. If the person collapses and is not breathing normally, start CPR (see below) and send someone for an AED (automated external defibrillator).

Related: angina, aortic dissection (sudden tearing pain into the back), pulmonary embolism and cardiac arrest.

Stroke: BE FAST

A stroke is a brain attack: a blocked or burst blood vessel in the brain. Clot-busting treatment can only be given in the first few hours, so note the time symptoms started or the last time the person was seen well.

LetterSignWhat to check
BBalanceSudden loss of balance, dizziness or trouble walking
EEyesSudden vision loss or double vision in one or both eyes
FFaceAsk them to smile. Does one side droop?
AArmsAsk them to raise both arms. Does one drift down? Is one arm numb or weak?
SSpeechIs speech slurred, strange, or are they unable to speak or understand?
TTimeCall 911 right away and note the time symptoms began

Other stroke warning signs include a sudden severe headache with no known cause, and sudden confusion.

Symptoms that go away within minutes may be a transient ischemic attack (TIA), or "mini-stroke". A TIA is still an emergency, because it often comes before a full stroke. Call 911 even if the symptoms have faded.

Do not give a person with possible stroke aspirin, food or drink. Some strokes are caused by bleeding, and swallowing may be affected.

Breathing emergencies

Call 911 for:

While you wait, help the person sit upright, leaning slightly forward. Help them use their own rescue inhaler or prescribed oxygen as directed.

Severe allergic reaction (anaphylaxis)

Anaphylaxis is a whole-body allergic reaction that can close the airway and drop blood pressure within minutes. Common triggers are foods (peanuts, tree nuts, shellfish, fish, milk, eggs), insect stings, medicines and latex.

Signs, usually within minutes to 2 hours of exposure:

What to do:

  1. Use an epinephrine auto-injector right away if one is available, into the outer thigh (through clothing is fine).
  2. Call 911, even if symptoms improve. A second wave of symptoms can follow hours later.
  3. Lie the person flat with legs raised. If they are struggling to breathe, let them sit up. Do not have them stand or walk.
  4. Give a second dose after 5 to 15 minutes if symptoms are not improving and a second injector is available.

Antihistamine pills do not stop anaphylaxis. They are not a substitute for epinephrine.

Sepsis and serious infection

Sepsis is the body's extreme response to an infection, and it can lead to organ failure and septic shock. It often starts from a common infection such as pneumonia, a urinary tract infection or an infected wound.

Call 911 or go to the ER if someone with an infection has any of these:

Also call 911 for fever with a stiff neck, sensitivity to light, or a rash that does not fade when you press a glass against it. These can be signs of meningitis.

Severe bleeding and serious injuries

For heavy bleeding:

  1. Call 911.
  2. Press firmly on the wound with a clean cloth or gauze, using both hands if needed. Keep pressing for at least 10 minutes without lifting to check.
  3. If blood soaks through, add more cloth on top. Do not remove the first layer.
  4. For life-threatening bleeding from an arm or leg that pressure does not control, apply a tourniquet 2 to 3 inches above the wound if you have one and know how. Note the time it was applied.

Also call 911 for:

Head injury

Most bumps to the head are minor, but call 911 after a head injury if the person:

Milder injuries with headache, dizziness or feeling foggy should be checked the same day. See concussion.

Poisoning and overdose

Call 911 if the person is unconscious, having a seizure, struggling to breathe, or cannot be woken. Otherwise call Poison Control at 1-800-222-1222 (US, free, confidential, 24 hours). Experts there can tell you whether home care is safe or you need the ER.

Acetaminophen (paracetamol) overdose can cause no symptoms at first and still damage the liver. Call Poison Control or go to the ER even if the person feels fine. See drug overdose.

Mental health crisis

Call or text 988 (the US Suicide and Crisis Lifeline) to reach a trained counselor 24 hours a day. You can also chat at 988lifeline.org.

Call 911 if someone:

While you wait, stay with the person. Remove guns, medicines, ropes and sharp objects if it is safe for you to do so. Listen without judging, and ask directly whether they are thinking of suicide. Asking does not put the idea in their head. See suicidal ideation and depression.

Pregnancy emergencies

Call 911 or go to labor and delivery right away for:

The weeks after birth carry risks too. Call 911 for heavy bleeding (see postpartum hemorrhage), chest pain, trouble breathing, a seizure, or thoughts of harming yourself or your baby (see postpartum psychosis).

Children and infants

Children can become very sick quickly and may not be able to tell you what is wrong. Call 911 if a child:

Get same-day emergency care for:

Never give aspirin to children or teenagers. It is linked to Reye syndrome.

Other emergencies by body system

Body systemCall 911 or go to the ER for
BellySudden severe abdominal pain, a rigid belly, pain moving to the lower right (possible appendicitis), or pain with vomiting and no stool or gas
Back and sideSudden tearing pain in the back, or side pain with fever and shivering (possible kidney infection); loss of bladder or bowel control with back pain
Brain and nervesA first seizure, a seizure over 5 minutes, sudden severe headache, or fainting during exercise
EyesSudden vision loss, a curtain over the vision (possible retinal detachment), a chemical in the eye, or a painful red eye with headache and vomiting (possible acute glaucoma)
MenSudden, severe testicular pain (possible testicular torsion, which needs surgery within hours)
HormonesVery high blood sugar with vomiting, deep breathing and drowsiness (possible diabetic ketoacidosis); low blood sugar with confusion or unconsciousness (see hypoglycemia)
TemperatureBody temperature over 40 °C (104 °F) with confusion and hot skin (possible heat stroke); shivering that stops, with confusion, in the cold (possible hypothermia)

What to do while you wait for help

CPR for adults

If someone collapses and is not breathing, or is only gasping:

  1. Call 911 and put the phone on speaker. Send someone for an AED.
  2. Push hard and fast in the center of the chest: at least 2 inches (5 cm) deep, 100 to 120 times a minute. Let the chest rise fully between pushes.
  3. If you are not trained, do hands-only CPR. Do not stop until help arrives or the person starts breathing.
  4. Turn on the AED as soon as it arrives and follow its spoken prompts.

Infants and children need gentler compressions with two fingers or one hand. Take a CPR class through the American Heart Association or the Red Cross to learn the skills properly.

ER, urgent care or your primary care doctor?

Where to goBest forExamples
911 / emergency roomAnything that could threaten life, a limb or eyesightChest pain, stroke signs, trouble breathing, anaphylaxis, severe bleeding, head injury with confusion, overdose, seizure, severe abdominal pain, pregnancy bleeding
Urgent careProblems that need care today but are not life-threateningSprains, simple cuts needing stitches, minor burns, ear pain, sore throat, urinary symptoms, mild asthma flare, fever in an otherwise well adult
Primary care doctor (same day or soon)Ongoing or slowly changing problems, and follow-upCough lasting weeks, fatigue, unexplained weight loss, a new lump or swollen lymph nodes, medicine questions, managing long-term conditions
Telehealth or nurse lineAdvice on where to goUnsure whether a symptom is urgent, rashes, mild illness

If you are unsure, err on the side of caution. Urgent care staff will send you to the ER if needed, but that delay matters for a heart attack or stroke. Call 911 for those.

Be ready before an emergency

For non-urgent questions about a symptom, see the symptoms A to Z or how to research a symptom.