ConditionMouth & teeth

Parotitis

Parotitis is inflammation of one or both parotid glands, the largest salivary glands, which sit in front of and just below each ear. It causes a painful swelling over the angle of the jaw that often gets worse at mealtimes. Mumps and other viruses are the classic cause, bacterial infection is common in older or dehydrated people, and stones, Sjögren's syndrome and some medicines cause recurrent swelling. Most acute cases settle within 1 to 2 weeks with treatment.

Also called: Parotid gland inflammation, parotid gland infection, parotid sialadenitis

At a glance

What it is
Inflammation of the parotid salivary gland in front of the ear.
Main causes
Mumps and other viruses, bacterial infection (often Staphylococcus aureus), salivary stones, Sjögren's syndrome.
Key symptoms
Swelling at the angle of the jaw that pushes the earlobe out, pain on chewing, fever, dry mouth.
Diagnosis
Examination, pressing on the gland to look for pus, ultrasound, mumps testing.
Treatment
Fluids, sour candies, warm compresses, gland massage, and antibiotics for bacterial cases.

When to get help

Call 911 or go to the ER

  • Swelling spreading into the neck or under the tongue with difficulty breathing or swallowing
  • High fever with confusion, a stiff neck or severe headache

See a doctor within a day or two

  • A red, hot, very tender swelling in front of the ear, especially with pus in the mouth
  • Fever above 39 °C (102 °F), or parotid swelling after surgery or in a frail, dehydrated older person
  • Testicular pain and swelling, severe belly pain, or hearing loss with mumps
  • Facial weakness on the side of the swelling

Book a routine appointment

  • Swelling that keeps coming back, especially at mealtimes
  • A painless, firm lump in the parotid area lasting more than 3 weeks
  • Persistent dry mouth and dry eyes with gland swelling

Usually safe to manage at home

  • Mild, short-lived swelling with a viral illness, improving within a few days, with no high fever

What the parotid glands do

You have three pairs of major salivary glands. The parotids are the largest, lying over the back of the jaw in front of the ears. Each drains saliva into the mouth through a duct (Stensen's duct) that opens on the inside of the cheek opposite the upper second molar. The facial nerve, which moves the face, runs through the gland, which is why parotid surgery requires care and why facial weakness with a parotid swelling is a warning sign.

Symptoms of parotitis

  • Swelling in front of the ear and over the angle of the jaw, which can push the earlobe upward and outward
  • Pain and tenderness, worse when chewing or when you smell or taste food, because saliva flow increases
  • Redness and warmth of the skin in bacterial infection
  • A bad taste, or pus coming out of the duct inside the cheek
  • Fever, tiredness and aching
  • Dry mouth
  • Difficulty opening the mouth fully

Types and causes of parotitis

Viral parotitis

Mumps is the classic cause. After 2 to 3 weeks' incubation, it causes fever, headache and tiredness, followed by swelling of one or both parotids, often giving "hamster cheeks". It usually affects unvaccinated people, but outbreaks still occur among vaccinated young adults in close-contact settings such as colleges. Other viruses, including influenza, Epstein-Barr virus, Coxsackie virus, parainfluenza and HIV, can also cause parotid swelling.

Bacterial (acute suppurative) parotitis

Bacterial parotitis happens when saliva flow drops and bacteria from the mouth travel up the duct. Staphylococcus aureus is the commonest cause. It usually affects one side and is more likely with:

  • dehydration and reduced eating or drinking
  • recent surgery, particularly in older adults
  • poor oral hygiene
  • medicines that dry the mouth (antihistamines, diuretics, some antidepressants)
  • diabetes and weakened immunity

The gland becomes hard, red, hot and very tender, and pressing it may push pus into the mouth.

Obstructive and chronic parotitis

  • Salivary stones: less common in the parotid than in the submandibular gland, they cause swelling and pain during meals that eases over an hour or two.
  • Duct narrowing (stricture): after repeated infections.
  • Juvenile recurrent parotitis: repeated episodes of swelling in children, usually between ages 3 and 6, that often stop by puberty.

Autoimmune and other causes

  • Sjögren's syndrome: recurrent or persistent swelling of both parotids with dry eyes and dry mouth. It carries a raised risk of lymphoma, so a gland that becomes persistently enlarged or hard needs review.
  • IgG4-related disease and sarcoidosis: cause firm swelling of several glands.
  • Medicines and contrast dye: iodine contrast can rarely cause temporary swelling ("iodide mumps").
  • Bulimia and malnutrition: cause painless enlargement of both glands.

Parotitis vs other swellings near the jaw

ConditionLocationClues
ParotitisIn front of the ear, over the jaw angleEarlobe pushed out, pain with meals
Swollen lymph nodeBelow the jaw or in the neckMovable lump, often after throat infection
Dental abscessOver the jaw, near a bad toothToothache, swelling of gum
Parotid tumorIn front of or below the earPainless, slow-growing, firm lump

Diagnosis

A doctor examines the gland, looks inside the mouth at the duct opening, and gently massages the gland to see if pus or cloudy saliva comes out. Tests may include:

  • Mumps testing (a swab from the inside of the cheek or blood test) if mumps is suspected. Mumps must be reported to public health authorities
  • Swab of pus for culture to guide antibiotics
  • Ultrasound to look for abscess, stones or a mass
  • CT if an abscess is deep or the swelling is spreading
  • Blood tests for Sjögren's syndrome antibodies in recurrent cases
  • Sialendoscopy: a tiny camera passed into the duct to find and treat stones or strictures

Treatment

Self-care for all types

  • Drink plenty of fluids
  • Suck sour candies or lemon drops, or chew sugar-free gum, to stimulate saliva and flush the duct (avoid in the first painful days of mumps if it makes pain worse)
  • Massage the gland gently from back to front toward the mouth several times a day
  • Apply warm compresses
  • Rinse the mouth with warm salt water and keep up good oral hygiene
  • Use acetaminophen (paracetamol) or ibuprofen at the label dose for pain and fever. Do not give aspirin to children or teenagers

Bacterial parotitis

Antibiotics that cover Staphylococcus aureus and mouth bacteria are needed, by mouth for mild cases and through a vein in hospital for severe ones. An abscess is drained. Improvement is expected within 48 hours.

Mumps

There is no antiviral treatment. People with mumps should stay away from school, work and others for 5 days after the swelling starts.

Recurrent parotitis

Treatment focuses on the cause: removing stones, widening narrowed ducts with sialendoscopy, managing Sjögren's syndrome, and reviewing medicines that dry the mouth. Removing the gland is rarely needed.

Complications

  • Abscess in the gland
  • Spread of infection into the neck spaces, which can threaten the airway
  • Facial nerve weakness, rare and usually linked to a tumor or severe infection
  • Mumps complications: inflammation of the testicles (orchitis) or ovaries, meningitis, pancreatitis and hearing loss

Prevention

Two doses of MMR vaccine protect against mumps for most people. Keeping well hydrated, good oral hygiene, and attention to fluids and mouth care after surgery reduce the risk of bacterial parotitis.

Frequently asked questions

What causes parotitis?

The commonest causes are mumps and other viral infections, and bacterial infection, usually Staphylococcus aureus, in people who are dehydrated, unwell or have a dry mouth. Recurrent parotitis can come from salivary stones, duct narrowing, Sjögren's syndrome or juvenile recurrent parotitis in children.

Is parotitis contagious?

Viral parotitis such as mumps is contagious, spreading through saliva and droplets from a few days before to about 5 days after the swelling starts. Bacterial parotitis and swelling from stones or autoimmune disease are not contagious.

How long does parotitis last?

Mumps swelling usually goes down within 7 to 10 days. Bacterial parotitis improves within 2 to 3 days of starting antibiotics and settles over 1 to 2 weeks. Recurrent forms can flare repeatedly until the underlying cause is treated.

Can parotitis go away on its own?

Viral parotitis usually settles without specific treatment. Bacterial parotitis normally needs antibiotics, and delayed treatment can lead to an abscess. See a doctor for a hot, red, very painful swelling or if pus appears inside the cheek.

Sources

This guide was written from current patient and clinical guidance, including:

  • MedlinePlus: Salivary gland infections
  • CDC: Mumps: Clinical Overview
  • American Academy of Otolaryngology-Head and Neck Surgery: Salivary Gland Disorders
  • Merck Manual Professional Version: Sialadenitis
  • NHS: Salivary gland stones